Shipping Policy

Last Updated: July 17, 2026

Thank you for shopping with Christine Denton Studio! We are honored to create products that celebrate kindness, imagination, and life's special moments. Below you'll find information about how we process and ship orders.

Order Processing

Most orders are processed within 2–5 business days after payment has been received.

Some products, including print-on-demand books or personalized items, may require additional production time before shipping.

Orders are processed Monday through Friday, excluding holidays.

Shipping Times

Shipping times vary depending on your location and the shipping method selected at checkout.

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Please note that estimated delivery dates are not guaranteed.

Delivered by Chrissy D

If you purchase our Delivered by Chrissy D service, your greeting card will be carefully prepared, personalized (if requested), and mailed directly to your recipient.

Customers are responsible for providing accurate recipient names and mailing addresses.

Christine Denton Studio is not responsible for delays caused by USPS, weather, holidays, or incorrect shipping information provided by the customer.

Multiple Items

If your order contains products that are produced by different printing or fulfillment partners, your items may arrive in separate packages and on different dates.

Shipping Addresses

Please double-check your shipping address before placing your order.

Christine Denton Studio is not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error, please contact us as soon as possible. While we'll do our best to help, we cannot guarantee changes once an order has entered production or shipped.

Lost, Delayed, or Stolen Packages

Once an order has been handed over to the shipping carrier, delivery is outside of our control.

If your package appears to be delayed, please first check the tracking information and contact the shipping carrier.

If you need additional assistance, we're happy to help however we can.

Christine Denton Studio is not responsible for shipping delays caused by weather, carrier disruptions, holidays, or other events beyond our control.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

Your order number

A description of the issue

Clear photos of the damaged item and packaging

We'll work with you to find the best solution.

International Shipping

International shipping may be available for select products.

Customers are responsible for any customs duties, taxes, or import fees charged by their country.

Christine Denton Studio is not responsible for delays caused by customs processing.

Questions?

If you have any questions about your order or shipping, please reach out through our Contact page. We're always happy to help and appreciate your support of Christine Denton Studio!